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Why We Sometimes Tell Clients NOT to Focus on SEO: The Story of LiveWell & Fully

LiveWell & Fully is a purpose-driven organisation offering support for women — particularly older women dealing with emotionally complex and challenging circumstances. Their services include online meetups and empowerment sessions to help mothers heal and care for themselves while navigating issues like addiction or mental illness in their adult children.

$0

SEO investment wasted

6

Funnel stages realigned

1

Honest strategy that changed the roadmap

100%

Funnel redesign focused on user empathy

CleanShot 2025-04-24 at 14.58.00@2x

The Story of LiveWell & Fully

LiveWell & Fully is a purpose-driven organisation offering support for women — particularly older women dealing with emotionally complex and challenging circumstances. Their services include online meetups and empowerment sessions to help mothers heal and care for themselves while navigating issues like addiction or mental illness in their adult children.

They’re not a rehab centre. And they’re not a traditional therapy service.

Their work lives in the grey area between emotional resilience, community healing, and empowerment — a niche few others have tackled in this way.

So when they approached us for help with SEO, our first job was to figure out whether SEO was even the right fit.

Our Approach: OCF Analysis

We kicked things off with an OCF Analysis — our flagship audit that covers:

  • Opportunity: What keywords are available?
  • Competition: Who else is ranking?
  • Feasibility: Can this client realistically compete?

Using our proprietary research tools, we:

  • Conducted deep keyword research around emotional support, women’s empowerment, and related themes
  • Audited the site’s technical SEO, content setup, and backlink profile
  • Benchmarked LiveWell & Fully against adjacent competitors in therapy, coaching, and women’s wellness

The results were surprising.

The Reality: SEO Wasn’t the Right Channel

While there was some top- and middle-of-funnel opportunity — such as queries around empowerment, community support, or emotional healing — there was:

Very limited bottom-of-funnel intent

That meant very few people were searching for something specific to what LiveWell & Fully offered — at least in a way that SEO could realistically capture and convert.

Most SEO agencies would’ve tried to force it. But we didn’t.

Instead, we said:

“There’s no point in investing heavily in SEO right now. But here’s what you can do to make the most of your traffic — and move people more effectively through the funnel.”

The Strategy: Website Redesign & Better Funnel Alignment

We presented LiveWell & Fully with a plan to:

  1. Redesign their website so that it:
    • Speaks clearly to their core audience
    • Builds trust and emotional connection
    • Is optimised for movement between funnel stages
  2. Introduce stronger calls-to-action, particularly on top and middle funnel pages
  3. Create a better journey from discovery to signup, by:
    • Mapping out informational content to relevant services
    • Using empathy-led messaging
    • Strategically placing CTAs where intent peaks
  4. Deprioritise SEO as a primary acquisition channel, while still capturing incidental search traffic with helpful, brand-building content. That being said, we did identify some bottom-of-the-funnel opportunities that could be targeted, but they are very limited. Even that is going to be incredibly valuable.

The end result will be a site that doesn’t just attract — but connects.

The Outcome So Far

We’re still in the process of redesigning the site. But the feedback has been overwhelmingly positive.

Here is a screenshot of the current site👇

And here is a screenshot of the mockup currently in production 👇

LiveWell & Fully appreciated our honesty and strategic clarity. Rather than chasing an unviable SEO dream, they’re now building a site designed to convert the right users with the right message.

Why This Matters

At Snippet Digital, we don’t push SEO just because it’s what we do.

We’re hired to give the best advice — even if that advice is to not focus on SEO.

We’ve done this for other clients too:

  • A coaching brand that needed social, not search
  • A product that required influencer partnerships over Google rankings

Whatever it is, we find the truth and build around it.

Ready for Honest Strategy?

Whether SEO is the right channel — or not — we’ll help you find the smartest path forward.

Ready to increase your organic web traffic?

We believe in working with complete transparency and will carry out tasks efficiently and cost effectively

barb

What really stood out to me about working with Snippet Digital was how honest and thoughtful they were. They didn’t try to sell us on SEO just because it’s what they do — they genuinely assessed whether it was right for us.

Through their OCF analysis, they helped us understand what people were actually searching for, where we fit in the landscape, and whether SEO would meaningfully support our mission. In the end, they advised us not to invest heavily in SEO — and instead helped us shape a strategy that focused on building a website that connects with our audience and guides them toward the support they need.

It’s rare to find an agency that prioritises truth and alignment over ticking boxes. I felt completely supported, understood, and empowered throughout the process.

mark

Barbara Decker

Founder

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